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Legal
Privacy Policy

Shiba Technologies, Inc., DBA LoopGenius (referred to as "LoopGenius," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy ("Policy") outlines how we collect, use, and share information from users ("you" or "your") and explains your rights regarding your personal data.

1. Data Collection

We collect data from you to provide, improve, and personalize our services. The types of data we collect include:

  • Personal Information: Name, email address, phone number, and any other information you provide.
  • Usage Information: Details about your activity within our service, such as the pages you visit and the actions you take.
  • Technical Information: Your IP address, browser type, device details, and operating system.
  • Location Information: IP address and, where applicable, GPS data or geolocation.

2. Use of Data

We use the data collected for the following purposes:

  • Account Creation and Management: To create, manage, and maintain your account with us.
  • Service Delivery: To deliver and improve the services offered through LoopGenius.
  • Customer Support: To assist you with inquiries, troubleshoot issues, and provide customer service.
  • Marketing and Communication: To send marketing materials, product updates, promotions, and other information that may be of interest to you.
  • Service Improvement: To analyze user activity to identify trends and improve our services, including new feature development.
  • Legal Compliance: To meet legal, regulatory, and security requirements.

3. Sharing of Data

We may share your information under the following circumstances:

  • Service Providers: With vendors and partners who help us provide services or assist with business operations (e.g., hosting services, analytics, payment processing).
  • Legal Requirements: If required to comply with applicable laws, regulations, or legal requests, such as subpoenas or court orders.
  • Business Transactions: In connection with mergers, acquisitions, or sales of assets, where your data may be transferred as part of the transaction.
  • Protection of Rights: When necessary to protect our rights, your rights, or the rights of others, including enforcing our terms of service.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, misuse, disclosure, or alteration. While we strive to protect your data, please note that no system or transmission of data over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have specific rights regarding your data, including:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Correct or Delete: You can request corrections or deletion of any inaccurate or unnecessary data.
  • Right to Object: You can object to the processing of your data in certain circumstances.
  • Right to Withdraw Consent: If we process your data based on your consent, you can withdraw your consent at any time.
  • Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at support@loopgenius.com. We may request proof of identity before processing any requests.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, analyze website usage, and assist with our marketing efforts. You can control cookie settings through your browser preferences. For more information, please refer to our [Cookie Policy].

8. Third-Party Links

Our service may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices of such third-party sites. We encourage you to review the privacy policies of those websites when you visit them.

9. Children’s Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at support@loopgenius.com, and we will take prompt action to delete the information.

10. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When changes are made, we will notify you by updating the "Last Updated" date at the top of this Policy. We encourage you to review this Policy periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please reach out to us:

By using our service, you acknowledge that you have read and understood this Privacy Policy and consent to our data collection, use, and sharing practices as described.